Telehealth and Home Healthcare License in the UAE
Short answer: In Dubai, telehealth and home healthcare can be licensed as their own facility or added as add-ons to an existing facility. In Abu Dhabi, DOH licenses telemedicine and virtual clinics and home care with a shorter extension period, and requires companies delivering care through mobile apps to register. Fees depend on the category.
Last verified: October 2026 against the DHA licensing manual (v1.1) and Sheryan fee page, DOH Standard V6 and the MOHAP facility license service page.
Key Takeaways
- DHA defines a telehealth center as using telecommunications such as multimedia, email and smart applications to assess and treat patients remotely.
- Home healthcare can be licensed independently or as a sub-service of a hospital, polyclinic or specialty clinic.
- DHA lists telehealth platform and provider fees in the AED 12,000 range a year, and home healthcare in the AED 5,000 range.
- DOH gives telemedicine, virtual clinics and home care a 6 month preliminary approval extendable to 18 months in total.
- DOH requires companies providing health services through mobile applications to register by email with the facility licensing department.
Dubai: DHA
Categories
- Telehealth center: teleconsultation, tele-radiology, tele-pathology, tele-dermatology, tele-surgery, tele-healthcare and tele-pharmacy.
- Home healthcare agency: arranging and providing medical care at the patient’s home, independent or as a sub-service.
Fees
| Category | 1 Year License (AED) | Inspection (AED) |
|---|---|---|
| Home healthcare center | About 5,000 | About 2,000 |
| Telehealth platform or provider | About 12,000 | About 2,000 |
Adding to an Existing Facility
An active facility can add or remove home healthcare and telehealth through an amendment, alongside add-ons such as a 24 hour facility, pharmacy delivery and pharmacy drive-thru.
Abu Dhabi: DOH
- Telemedicine and virtual clinics and home care have a 6 month preliminary approval, extendable up to 18 months in total.
- Home care providers who need more medical staff request a quota increase by email to the facility licensing department, with an official letter, valid authorizations for each patient and current patient details.
- Companies providing health services through mobile applications register with DOH: send the request with Emirates ID, DED or ADGM license, scope of service, declaration and technical registration form. The request is reviewed by the licensing division and the information and cyber security team before listing on the DOH website.
Northern Emirates: MOHAP
MOHAP’s fee table lists home health centers and home medical centers among its facility types, with inspection and site plan fees in the AED 1,000 to 2,000 range and a final license for a home health center in the AED 5,000 range.
What to Plan For
- Data and cyber security: DOH expects ADHICS and AAMEN compliance, and DHA expects an EMR meeting NABIDH standards.
- Clinician licenses: every clinician delivering remote or home care needs a professional license. Confirm with the regulator which license applies to remote consultations.
- Patient identification and records: keep an auditable record of each consultation in your EMR.
- Advertising: no promotion before the license is active.
Frequently Asked Questions.
Do I need a separate license for telehealth?
You can license telehealth as its own facility or add it as an add-on to an existing active facility in Dubai. In Abu Dhabi, virtual clinics have their own category and extension rules.
Can a clinic offer home visits?
Yes, by licensing home healthcare either independently or as a sub-service, or by adding it as an add-on to an existing facility.
How much does a telehealth license cost in Dubai?
DHA lists the telehealth platform and provider fee in the AED 12,000 range a year, plus inspection fees.
Is a mobile app that books doctors regulated?
In Abu Dhabi, companies providing healthcare services through mobile applications must register with DOH. Check the rules of any other emirate where you operate.
Do doctors need a license where the patient is?
Licenses are issued by the emirate regulator, so confirm with the authority for the emirate where the patient receives care.
Where This Comes From.
How OzaniX Partners Can Help.
We prepare the application, coordinate the drawings and approvals, and run the renewal calendar so nothing lapses, then set up empanelment, bookkeeping and cash planning. See licensing and regulatory advisory or book a discovery call.
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